OBD2Tuning - China Auto Diagnostic Tool Supplier, OBD2 Tuning Tool, ECU Chip Tuning, OBD2 Scan Tool

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Return & Refund Policy

OBD2Tuning promise to try our best to help you solve problems, and we wish you can cooperate with us to solve problems soon if meet problems.

1. Quality problem.

 

Product can not work once you receive it while no damage. In such situation, pls tell us once you get it and we will arrange send back, once confirmed you said is true after we get the item, you can get full refund.

2. Damage during delivery.

 

Product damaged and not work once you receive it. In such situation, pls tell us once you get it and we will arrange send back and deal with it as per exact situation.

3. Order a wrong product.

 

When you get the product, you find it is not the one you need. In such situation, pls contact our sales representative with to help you.

4. Miss-shipped the parcels.

 

You get the parcel while the products in it is not the products you ordered. In such situation, pls contact our sales representative soon to help you exchange it.

5. Physical Damaged Products.

 

If the product is damaged by yourself, we can help you repair for free.

6. Particular situation.

 

In some particular situation, our Return & Refund Policy can be open for you after our customer service learning your particular problem, and in this condition we will charge you 10% handling fee.

Notice: Return & Refund Policy is available only after you contact with our sales representative about the problems and do as per our ways after communication. If you not contact with us, all responsibilities are yours.

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